Virus Removal & System Tuneup

Sometimes what is needed after a deep infection where the viruses have caused the computer to not work correctly, is a Virus Removal and System Tuneup. First we remove all the viruses completely and then we can start to address the damage caused to the Operating System and its corresponding files. This is required to get the computer back to a healthy and efficient state.

In-Store Hourly Rate

Our in-store hourly rate is $59.99. We have some set prices for many of our common services regardless of how long it takes us. For all others such as one on one help and training, or component installation, we charge our hourly rate.

DC Jack Repair

Repair IT provides AC DC jack repair / replacement on your laptop / notebook computer. DC jack on the laptop is also called, AC or DC connector, input, port, inlet, socket, receptacle, a piece inside of the laptop where you plug in your ac power adapter into.
A flat rate fee of $89 includes everything: labor, all parts and return shipping.

We guarantee the quality of our work by a 30 day money back guarantee, if you are unhappy with the repair we will give you the money back less the return shipping.

Your laptop will be repaired and returned to you 24 hours after we receive the DC Jack part (if we have to order off for it). Parts we have to order and don’t have on hand typically take 3-5 days to arrive.

Data Backup

Whether it’s because of a lightning bolt or a spilled cup of coffee, no one plans on losing their data. But just about everyone does at one time or another.

Take preventative action. We will create a backup of your files and help you set up a routine to keep your data safe.

Backup or transfer your data from one device to another (can be a computer or an external hard drive). Install manufacturer’s software and configure automated back-ups if data is backed up to an external device. Price covers up to 500GB of Data. Additional fee will apply to data over 500GB.

Service does not include recovering lost data, accidentally deleted data or data on failing or damaged drives. See Data Recovery for these situations.

System Tune-Up

Is you computer running slow? Your computer, like any machine, will run better if it gets regular maintenance and care.

Let us get under the hood, clean up some functionality, delete those pesky temp files, update existing software and remove unwanted programs to keep your computer in best condition possible.

We will clean up menu, quick launch and taskbar shortcuts, let us activate existing security software (software and installation not included), clean up registry and temporary files, and install critical system updates among others.

Virus Removal

Is your computer performance unpredictable – sometimes fine, sometimes slow as molasses?
Are people in your address book responding to email messages you did not send?
Are you having trouble printing or do you keep getting strange, threatening pop-up messages?
Sounds like you may have picked up a virus or some malware out there on the Internet.
Taking care of infections early is important to prevent file corruption and data loss.
With our Virus Removal service, our expert technicians can clean it of all viruses, spyware and any other threats or annoying programs hiding in your PC. We suggest you bring in your computer so we can take a look but depending on how bad the infection is, we may be able to do it remotely. Give us a call: 502-891-8961
Guaranteed Results

Qualified and Experienced staff able to eliminate viruses, Trojans, spyware, rootkits and other malware from your PC. We promise to get your computer back to ideal operation.
Quick Turn Around

We promise to get your computer back to you as fast as possible. Our average turnaround in 24-48 hours, however we are usually able to get it done sooner. If you need it expedited we offer that too!
Reliable Protection

Receive security advice from techs, who will show you how to receive regular security updates for commonly used applications. This will help you avoid future malware problems. We will also show you how we suggest you protect your computer going forward to help protect against this better in the future.
Why take on the hassle of hunting down pesky pop-ups, Trojans and cyber-bugs when you can have an expert do it quickly and easily? You can even ask them questions while they work! So, relax and leave the dirty work to us.

Operating System Installation

Thinking about upgrading to Windows 10 or do you need to wipe your Hard Drive and reinstall everything from scratch?
Installing an operating system yourself can be a very time consuming and complex process, generally taking a few hours to complete. Drivers, applications and updates must be located and installed correctly for your computer to function properly.
Our skilled technicians can relieve you of this headache. Using the latest drivers, updates, and software available, Repair IT will provide you with a professional operating system installation that is optimized for speed and reliability.

Services Included:
-Installation of your Operating System***
-Installation of all critical/recommended updates
-Installation of the latest drivers for your hardware
-Configuration of necessary software
-Verification that your system is operating properly
*** – You must provide us with a genuine operating system license key (usually affixed to your computer’s case) before installation can begin. Failure to provide this key will prevent us from rendering this service to you. Always keep your CD-Keys and Serial numbers protected and do not share them with anyone.

Device Repairs

Drop your phone, tablet or computer? Break your screen or it won’t work right?

Repair IT offers a huge range of mobile phone & tablet repair services.
Our trained technicians will repair your mobile phone or tablet device quickly & efficiently, keeping you informed all the way.

Call 502-891-8961 or visit 508 Executive Park Louisville, KY 40207 to get your repair quote!

Remote Desktop Support

To get your remote Repair IT support call started now!

It is as easy as calling us at 502-891-8961. You will talk to one of our helpful staff members that will be able to setup your call with the appropriate technician with the appropriate competency level needed to complete your required service.

The technician will ask you to download on our HELPDESK tool in your browser address bar. From there the technician will walk you through giving us access and have you on your way to “Solve” your problem as quickly as possible. Get your support call started today and watch your problems be simply “Solved”.

Diagnostics (Bench Fee)

Our average Diagnostic turn-around is 24-48 hours, but we’ll usually have an answer on same-day!  We do have a $30 Expedited Fee that will move you to the top of the line!

Our standard diagnostics consist of testing both the hardware and the software on the computer or device to try to find out what the problem is.

We can diagnose any physical hardware issue with computers, phones, or tablets, and we can also look at software issues with the Operating System, programs, driver issues, viruses and more!