Start a New Service Ticket

Technician’s are standing by. Want to bring your computer in for service, schedule and appointment, or request Remote Assistance? We just need a couple things to get started:

OR TRACK YOUR REPAIR STATUS

We know that you are anxious to know when your repairs are complete. We keep you in the loop 100% of the time with our online job tracker. You are issued a ticket number and you can check the status at any time to see the progress and know exactly when it's time to come and pick up your device.

CHECK-YOUR-REPAIR

Sign in using ticket number and last name:

SCHEDULE AN APPOINTMENT

Our Services

In-Store Repairs

Located right behind Mall St. Matthews, we're conveniently close to everywhere in Louisville. We work on laptops, desktops and servers, PC & Mac. Come see us!

On-Site Services

Our On-Site hourly rate is $99. We will come to your home or place of business for troubleshooting, home setup, router and networking issues, etc.

Security Cameras and Surveillance Systems

Security cameras have become more affordable over recent years and there are many types of cameras and DVR/NVR systems. We offer many kinds of solutions for camera security.

Why choose us

Computer Diagnosis and Repair

Is your computer, laptop, or tablet broken or won’t even turn on? No worries! Give us a call or bring it by and we will run our diagnostics to discover the issue and perform the necessary repairs to keep you moving.

Virus and Spyware Removal

Is your computer running very slowly? It takes a long time to turn on and you are getting loads of pop-ups and ads? Your computer may have a virus or spyware infection, malware or cryptoware. We are experts at locating and removing viruses to speed up your computer and protect it and your data against malware threats.

HELPDESK - Remote Support

We can remotely login to your computer and share your screen so we can see your issue and be able to fix it without you having to come to us or vice versa.

Our Products

PRICING

Diagnostics (Bench Fee)	$29.99
Remote Desktop Support	$59.99
System Tune-Up	$79.99
Data Backup	$99.99
In-Store Hourly Rate	$59.99
Virus Removal	$79.99
Virus Removal & System Tuneup	$129.99
Operating System Install	$84.99
DC Jack Repair	$89.99

Hourly On-Site Rate	$99.99
Wired/Wireless Networking Troubleshooting	--
Email Troubleshooting	--
Printer Setup or Troubleshooting	--
Computer or Device Setup	--
Operating System upgrades, installations, or recovery	--
Virus Infection Removal	--
Managed Services Consultation	--
Structured Cabling (2 Technicians) Hourly Rate	$119.99

MORE INFO ON PRICING

Ratings & Reviews

Thumbtack

Louisville's fastest computer repair. Our average turn-around is 24-48 hours

Mailing Info

Repair IT
508 Executive Park
Louisville, KY 40207

Phone : (502) 891-8961

Working Hours

Monday – Friday
10am – 6pm
Closed on Saturday & Sunday